Outsourcing’s Decalogue

With the objective of saving costs, having access to first level, good quality, technological resources, expertise and guarantee a quick return of investment, the externalization or outsourcing of areas and processes related to the technologies is now one of the main aspects of big companies investment.

In order to know if outsourcing is a real solution for your company you should take into
account the following elements:

1.- The company has to analyse the possible risks that may affect the nucleus of your business and be able to monitor the service provided.

2.- Define the economic, quality, compentence and techonological objectives wanted by outsourcing.

3.- Carry out an analysis of comapnies providing the service considering factors such as quality, time of delivery, communication, infrastructure capacity, technological capacity, previous experience, guarantees, etc.

4.- Be careful when identifying the main competences to outsource.

5.- Take into account the costs associated to the externalization management.
6.- Make an Outsourcing contract for a period of time convenient for both sides.

7.- Visualize in five or ten years, etc the outsourcing of technological processes of high impact.

8.- Define agreements of level of service, and penalizations for non-compliance and bonuses for a good service.

9.- Demand for personnel devoted to the management of the contractual relationship and the supervision of of hired services.

10.- Evaluate whether the implementation of an externalization model is convenient or not.